FoodPlacee Passport United States · Florida · 3319
Verified Hershey’s Ice Cream
Southwood, Jacksonville, FL, USA
Rating★ 4.9 / 5
Price$
CategoryIce Cream Shop
Today 12:30 PM - 09:00 PM
Food Place Passport
Hershey’s Ice Cream in Florida
Visit Hershey’s Ice Cream for a relaxed atmosphere and classic ice cream flavors at 11018 Old St Augustine Rd in Jacksonville.
11018 Old St Augustine Rd #113, Jacksonville, FL 32257, United States
Overview
About This Food Place
Hershey’s Ice Cream is a charming ice cream shop located at 11018 Old St Augustine Rd #113 in Jacksonville, FL. Known for its variety of unique and classic flavors, it delivers creamy, fresh desserts in a casual, family-friendly atmosphere. This spot is especially popular among solo diners and those seeking a quick, satisfying treat.
The menu features favorites like Milkshakes, Brownie Sundaes, and customizable Make Your Own Sundae options, complemented by generous toppings such as chips, nuts, and fresh fruits. Guests can enjoy indoor seating with table service or opt for convenient takeout, delivery, and in-store pickup. Accessibility and comfort are prioritized with a wheelchair-accessible entrance and parking, plus free parking and restroom amenities.
Gallery
Photos from Hershey’s Ice Cream
Real shots of the food, atmosphere, and signature dishes at this location.
Local favorites
Why People Come Here
Known for its creamy, flavorful ice cream and welcoming atmosphere, this spot delights locals and visitors alike.
Top-Rated Ice Cream
With a 4.9 rating from 653 reviews, the ice cream draws praise for its creamy texture and unique flavors like Banana Pudding and Cotton Candy.
Family-Friendly & Inclusive
The casual, safe space welcomes families, groups, and the LGBTQ+ community, creating a friendly environment for everyone.
Variety of Flavors & Toppings
Enjoy a wide range of flavors and a variety of toppings including nuts, chips, and sauces, perfect for solo dining or sharing.
Convenient Service Options
Choose from delivery, takeout, onsite dining with table service, or in-store pickup for a quick and flexible visit.
Accessible Location & Parking
Located on Old St Augustine Rd with free parking and wheelchair accessible entrance and parking lot.
Quick Visits Welcome
Perfect for a fast treat, the shop supports quick visits without sacrificing flavor or quality.
Experience
When & How to Enjoy This Place
Delightful ice cream moments await at this friendly neighborhood spot, perfect for quick visits or casual outings with loved ones.
With its vast selection of flavors and toppings, Hershey’s Ice Cream offers something for every craving, making it a favorite destination for families, groups, and solo dessert lovers alike. — FoodPlacee editorial note
Family-Friendly Treats
Bring kids along to enjoy an extensive variety of flavors and toppings in a welcoming environment with indoor and outdoor seating options.
Afternoon Sweet Break
Open from early afternoon, it’s an ideal spot to relax with a milkshake or an Italian ice during a casual mid-day visit.
Quick Takeout or Delivery
Busy days call for easy options: order for delivery or in-store pickup to enjoy fresh ice cream wherever it’s most convenient.
Inclusive and Welcoming Space
Enjoy a safe, LGBTQ+ friendly environment where everyone can indulge in quality desserts in a relaxed setting.
Free Parking Convenience
Easy access with free parking and wheelchair-accessible amenities ensure comfort for all guests arriving by car.
Solo dining Family-friendly Quick visit Takeout Delivery Table service LGBTQ+ friendly Wheelchair accessible
Guest sentiment
What People Feel
A snapshot of what local diners frequently mention about this location.
LAU
Lisset Agudelo Useda 2 month ago
"Delicious, creamy, a hidden place but worth it. Delicious ice cream."
IH
Iyahna Hagan-Willis 3 month ago
"Tonight was my first time coming to this icecream shop & let me just say I wish I came here sooner! The service was fast & nice! There were many icecream flavors to choose from & it tasted nice and fresh. I definitely will be back soon!"
RN
Rebecca Nostrant 3 month ago
"Great place to relax and unwind. Great ice cream. They have sugar free butter pecan ice cream! I bring my Dad here. They(owner & employees)seem to be pretty fond of us, especially my Dad. I like their music that they play here."
AR
Amanda Rivera 4 month ago
"Variety of unique flavors that you wouldn't be able to find elsewhere. Large portions at a reasonable price. Customer service was ok, we were the only ones there the entire time, and the person wasnt overly friendly. We got there and there was a spill so likely she was having a bad day. I guess the biggest turnoff was the smell, like rotten eggs? I'm not sure if it's always like that or just their plumbing that day. Would likely go back to give it another try. The coffee cookies and cream was very good, creamy and had a great flavor."
NC
N C 5 month ago
"The ice cream was amazing the perfect amount of soft and creamy. The woman behind the counter was so soft spoken, sweet and helpful. The whole place is super cute. Pictured is the bday cake ice cream w/ sprinkles added and a caramel cookie cheesecake ice cream. My husband got the blueberry ice cream but made into a shake and it was delicious."
SF
Shanley Flynn 5 month ago
"I bring my daughter here every so often after school for a treat. They have TONS of different flavors! Ice cream is great and they are very generous with toppings. Customer service is always on point. Would recommend to anyone looking for a great inexpensive ice cream spot!"
AF
Alysia Fabian 5 month ago
"Found our new fav ice cream shop! First off the shop is super cute and clean! There are many delicious flavors to choose from. My kids were excited to choose from their varies of toppings. I got the cappuccino crunch as a shake and it’s to die for. Super friendly service. There’s plenty of indoor seating as well as an area to sit outdoors."
SB
Shakisha Brewington 6 month ago
"Ice cream ice cream we all scream for ice cream. Mr. Charlie was very friendly. He put the ice cream in my cup and served it with a smile. It was nice to sit out and enjoy the fresh air while eating my pistachio almond ice cream."
Visit info
When to Visit
Weekly hours below — always confirm with the business before holidays or special events.
Today Open now · until 9:00 PM
| Monday | Closed |
| Tuesday | 01:00 PM - 09:00 PM |
| Wednesday | 01:00 PM - 09:00 PM |
| Thursday | 01:00 PM - 09:00 PM |
| Friday | 01:00 PM - 09:30 PM |
| Saturday | 01:00 PM - 09:30 PM |
| Sunday | 12:30 PM - 09:00 PM |
Hours may change. Please confirm with the business before visiting.
Best time to visit
Plan visits during open hours for the best experience with less crowd and plenty of seating.
Weekdays 1:00 PM - 9:00 PM (Closed Monday) Fridays & Saturdays open until 9:30 PM for evening treats Sundays start at 12:30 PM — great for family outings Ideal for solo dining and quick visits any afternoon
On the map
Where This Food Place Lives
Find your way to Hershey’s Ice Cream in Florida .
Address 11018 Old St Augustine Rd #113, Jacksonville, FL 32257, United States
Phone +1 904-580-5267
Area Florida
Call Address copied ✓
Questions answered
Food Place Questions
Find answers to common questions about Hershey’s Ice Cream in Jacksonville, including menu options, hours, accessibility, and services offered.
Hershey’s Ice Cream is open Tuesday through Sunday, generally from early afternoon to evening. Hours vary, with Sunday starting at 12:30 PM and weekdays from 1:00 PM. Monday is closed. Hours may change, so it is best to check before visiting.
Yes, this ice cream shop provides multiple service options including delivery, in-store pickup, onsite services, and takeout to suit different preferences and convenience.
The location features wheelchair accessible entrances and a parking lot that accommodates accessibility needs, ensuring a comfortable visit for everyone.
Popular choices include Cotton Candy, Banana Pudding Ice Cream, Coffee House Cookies and Cream, Orange Sherbet Milkshake, Hot Fudge, and Italian Ice. The menu also offers build-your-own sundaes, milkshakes, and more. Menu items may vary.
Free parking is provided in the lot, making it easy for customers to visit without worrying about parking fees or availability.
This ice cream shop welcomes families, offering a family-friendly atmosphere, good options for kids, and a casual environment ideal for quick visits or group outings.
Dogs are welcome both inside and outside the establishment, making it a pet-friendly spot for enjoying ice cream with furry friends.
Payments can be made using credit cards, debit cards, and NFC mobile payments, providing multiple convenient options at checkout.
Nearby brands
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Other casual restaurants and brands diners often visit in Florida.
For owners
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Menus, prices, hours, services, and availability may change. Please contact the food place directly before visiting or ordering.